Poland

Learn all about the mobile payment market in Poland.

The below-shown information about market share and demographics is approximate.

Mobile Payment Billing Types

  • SMS MO Billing
  • DCB
  • Premium Voice/IVR

Service Types Allowed

  • One time
  • One time, Subscription
  • Pay per minute, pay per call

Mobile Operator Market Share

  • Orange
    30 %
  • Play
    29 %
  • T-Mobile
    21 %
  • Plus
    20 %

Value Added Services Market Share

  • Orange
    26 %
  • Plus
    28 %
  • T-Mobile
    25 %
  • Play
    21 %

Excluding virtual MNOs*

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Country Demographic Facts

  • Population : 37,97 million
  • Language(s): Polish
  • Currency : Zloty
  • VAT rate : 23.00%
  • GDP per capita: 15.692,51 USD
  • Mobile subscribers: 52,061 million
  • Mobile penetration: 137.11%
  • Smartphone penetration: 83.35%

Mobile Payment Service Specifics

  • Single opt in for one time services
  • PIN opt in supported for subscription and oneoff services (DCB)
  • In App services allowed
  • Adult services allowed
  • SMS teasers allowed
  • E-mail address/ phone number/hotline for providing Customer Care service

Authorities

Office of Electronic Communications
Polish regulator for telecomunication and post services
National Revenue Administration
Polish government body, receives and approves requests for prize games (lotteries)
Competition and Consumer Protection
Polish body for protection of consumer rights

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