Transform Your Customer Support Strategy with NTH Contact Center

27 Jul 2023

Transform Your Customer Support Strategy with NTH Contact Center

Providing timely and high-quality customer support at every step throughout their journey is crucial for any business. It not only leads to customer satisfaction but also empowers them with essential information and a deeper understanding of the services they use, while encouraging brand loyalty.

However, creating a solid customer support infrastructure is a demanding process that consumes a lot of time and money. Additionally, it often diverts attention from core business functions. That’s where NTH comes in with its advanced contact center solution, designed to save businesses valuable resources while allowing them to focus on what they do best.

NTH Contact Center has been connecting businesses with customers through mobile and online channels since 1999. It offers continuous support to international companies with advanced technological solutions for easy and automated communication in over 20 languages. One great advantage is its flexibility to adapt to changes and expand its services when needed.

Discover the benefits of outsourcing your contact center to NTH:

24/7 customer support service in 20+ languages
Extensive industry knowledge
Highly-trained professional agent staff, specialized in carrier billing and mobile payment support
Cost-effective operations
Worldwide number availability (both local and freephone numbers)
Flexible resource options (shared and dedicated)
Detailed analytics, real-time reporting, and KPI tracking.

Diverse solutions — a variety of services to choose from

NTH Contact Center goes beyond customer support by providing a range of other valuable services, making it a comprehensive solution for businesses. These services include product and service sales, gathering responses for surveys and questionnaires, processing orders for products and services, handling calls on behalf of clients beyond regular working hours, and more.